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+372 622 4599

Travel insurance loss notice

You can submit a loss notice by:

  • calling the 24-hour customer service number +372 622 4599;
  • sending an e-mail in a freely chosen form to reisikahju[at]pzu.ee.
  • submitting an online message by filling in all the fields of the form provided below and clicking the “SEND” button.
  • When sending an e-mail or an online message, provide a brief description of what happened, where, to whom, append your contact details, and we will contact you at the first opportunity.

You can submit a loss notice while still on a trip by:

  • calling the 24-hour customer service number +372 622 4599;
  • sending an e-mail in a freely chosen form to reisikahju[at]pzu.ee.
  • When sending an e-mail, provide a brief description of what happened, where, to whom, append your contact details, and we will contact you at the first opportunity.

Person notifying of loss:

Who was involved in the loss event?

Where and when occured the loss event?

Time of accident:

What kind of travel claim happened?

Please describe the accident *

The allowed file formats are .zip and .rar. Maximum filesize is 20MB.



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PZU is AB "Lietuvos draudimas" Estonian Branch trademark in Estonia. AB "Lietuvos draudimas" is Lithuanian insurance company, that is part of the international PZU Group. Before entering into an insurance contract, please examine the terms and conditions or dial +372 622 4599 for additional information.