What should I do?

Please read about the loss adjustment process of motor and comprehensive insurance here.

Some general guidelines:

• The first thing is to always ensure the safety of people. If people have been injured as a result of the occurred event, immediately notify the Rescue Board and proceed as instructed.
• In case of theft, an act of vandalism or robbery, notify the police straight away and proceed as instructed.
• Try to keep in mind or, even better, write down as much about the circumstances of the accident and take as many photographs as possible – the registration number of the other vehicle, the address of the site of the accident, the contact details of the witnesses, etc.
• Take all reasonable steps to ensure that the damage incurred does not increase – cover broken windows with plastic film and transport the immobile vehicle to a safe place (a repair shop, car park or home).
• Notify the insurance company of the damage as soon as possible.